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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

All orders are shipped from the UK. It takes 2-3 days for orders to be delivered in the UK, 5-10 days for Europe and 10-14 days for rest of the world.

Login to your account and visit the My Account page to Change your Shipping Address for future orders. If you want to change Shipping Address for an order already placed, contact us on [email protected] and we might be able to help if the order has not been dispatched already.

Order delivery status tracking is only available if you opt for ‘Tracked Delivery’ at Checkout, in which case, you will receive a Delivery Tracking number after Order Confirmation. 

We do not. We use one of the most secure and trusted payment gateway in the world, Stripe, for processing payments and do not store any of your credit card information.

All taxes are included in the product price.

We ship all over the world.

If there are multiple items in your order, you are very likely to receive all of them in one packages. In some cases, you might receive them in multiple packages.

If you need to swap an item

Returns and Exchanges

Returns are acceptable within 14 days of purchase. All items returned must be unused, in original condition and packaging. Delivery cost for returning the item to us will be on the customer.

Sorry about that, please contact us on [email protected] and we will sort it out.

Sorry about that, please contact us on [email protected] and we will sort it out.

Please email us on [email protected] to receive shipping returns address.

If your order has already been dispatched, unfortunately there is nothing we can do to help. Otherwise, contact us on [email protected]

Yes, login to your Account to cancel your order. To add items to your order email us on [email protected]

Most items on the site can be pre-ordered. It usually takes 2 weeks for items to be restocked when you pre order to bear with us when we restock and deliver your pre ordered item.

Worldwide shipping

from £1 only

Easy 14 days returns

14 days money back guarantee

International Warranty

Offered in the country of usage

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